4. Shipping
Deliveries only in Colombian territory:
Electronic Purchases of products from L'Occitane could be made from any country (with payment via credit card), taking into account that deliveries of the products will be carried out only within the territory of Colombia.
Delivery times:
It is important that when you enter the delivery address verify that this is correct and complete information is only in this way will receive their products in the stipulated time.
|
DEPARTMENT
|
CITY
|
# DAYS
|
|
Antioquia
|
Medellin
|
1
|
|
Atlantico
|
Barranquilla
|
1
|
|
Boyaca
|
Tunja
|
1
|
|
Caldas
|
Manizales
|
1
|
|
Cauca
|
Popayan
|
1
|
|
Cundinamarca
|
Bogota
|
1
|
|
Huila
|
Neiva
|
1
|
|
Meta
|
Villavicencio
|
1
|
|
Quindio
|
Armenia
|
1
|
|
Risaralda
|
Pereira
|
1
|
|
Santander
|
Bucaramanga
|
1
|
|
Tolima
|
Ibague
|
1
|
|
Valle
|
Cali
|
1
|
|
DEPARTMENT
|
CITY
|
# DAYS
|
|
Atlantico
|
Puerto Colombia
|
2
|
|
Bolivar
|
Cartagena
|
2
|
|
Caldas
|
Anserma
|
2
|
|
Caldas
|
La Dorada
|
2
|
|
Caldas
|
Riosucio (cds)
|
2
|
|
Cesar
|
Valledupar
|
2
|
|
Cordoba
|
Monteria
|
2
|
|
Cundinamarca
|
Sopo
|
2
|
|
Cundinamarca
|
Tabio
|
2
|
|
Cundinamarca
|
Fusagasugá
|
2
|
|
Magdalena
|
Santa Marta
|
2
|
|
Nariño
|
Pasto
|
2
|
|
Norte del Santander
|
Cucuta
|
2
|
|
Norte del Santander
|
La Parada
|
2
|
|
Norte del Santander
|
Los Patios
|
2
|
|
Norte del Santander
|
Villa del Rosario
|
2
|
|
Norte del Santander
|
Ocaña
|
2
|
|
Norte del Santander
|
Pamplona
|
2
|
|
Risaralda
|
La Virginia
|
2
|
|
Santander
|
Floridablanca
|
2
|
|
Santander
|
Piedecuesta
|
2
|
|
Santander
|
Barbosa
|
2
|
|
Santander
|
Barrancabermeja
|
2
|
|
Santander
|
Lebrija
|
2
|
|
Santander
|
San Gil
|
2
|
|
Santander
|
Socorro
|
2
|
|
Sucre
|
Corozal
|
2
|
|
Sucre
|
Sincelejo
|
2
|
|
Tolima
|
Honda
|
2
|
|
Tolima
|
Mariquita
|
2
|
|
DEPARTMENT
|
CIUDAD
|
# DIAS
|
|
Cordoba
|
Lorica
|
3
|
|
Cordoba
|
Planeta Rica
|
3
|
|
Magdalena
|
Cienaga (Magd)
|
3
|
|
Caquetá
|
Florencia
|
3
|
|
Magdalena
|
Fundacion
|
3
|
|
Bolivar
|
Magangue
|
3
|
|
Guajira
|
Maicao
|
3
|
|
Guajira
|
Riohacha
|
3
|
You have to keep in mind that this stipulated time is beginning to bear in mind from the moment the logistics provider collects the package to be delivered.
** The purchases made after the 3:00 pm, will be delivered to the provider the next day, being the day on which to start counting the time of delivery.
L'OCCITANE will make every effort in order to meet deadlines for delivery of the products you requested, but non-compliance with delivery schedules may not result in damages, discounts or cancellation of the order.
The orders will be delivered on working days (Monday to Saturday), not included on Sundays or holidays.
Deliveries in Buildings:
For safety, do not allow products to be delivered in buildings, we just deliver the products in the exact address, be ready to the delivery date of your purchase order to be somebody in the exact address of delivery of the product.
The guide delivery must be signed by the person receiving the product.
The leading provider of messaging products will be:
Coordinadora Mercantil
Shipment Value:
The charge for shipping and handling will always be $7.700, this is an average value, the excess is paid L'Occitane.
What happens if the product arrives damaged:
It is important that at the time of receiving the product you verify that the external box is in good condition, if possible, verify the status of the products they bought in front of the person who delivers your purchase.
If you see any anomaly immediately notify the person who delivers the goods.