On Line Purchase process

1. It is important that you know the terms and conditions for the purchase on line of products through this website, click here to read them.

2. Choose the product that you want to buy; click on the button 'buy' in each product, the system will take you to your account, where you can indicate whether you want to pick out more products through the click on 'Continue buying.'

If you change your mind and want to change a product already chosen or remove your purchase, click on 'Delete' that can be found on the left side of the details of the product.

3. When you have finished selecting the products you want to buy, you must provide your personal information:

If you are not registered:

Fill out your personal information and register choosing your login and password. Pick the button for continue receiving the monthly newsletter.

If you are already registered:

Click on 'I am registered / Update' and enter your Login and Password, then click on 'send' and look at the information that the system show and update it if it’s necessary.

4. If you want that the products that you are buying to be sent to a different address (this happens when you want to send a gift, in the same city where you are or any different), just indicate in the box 'Send to another address' and fill out the information of the person to whom the products are directed.

5. Accept the Terms and Conditions choosing 'Yes' in the drop-down menu 'Accept Terms and Conditions'.

6. Clicking 'Send' to enter your financial information and to pay online.

7. Select the method of payment you want to use to buy your L'Occitane products:

• Credit Card
• Payments PSE (choose when you want to pay through your bank by a debit card)

Click on “Continue” and follow the instructions until your transaction is successful.

8. Receives an e-mail confirmation of your purchase.

9. wait for the delivery of your products in the indicated direction.